https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. You can: Its not safe for you to have a modem that isnt updated, because it can leave you open to some serious security concerns. Within this page, there was a header for firmware and software downloads. With some modems, youll notice annoying slowdowns occasionally. However, if you have the extra money, it cant hurt to go with the better model to account for your future needs. Its silly though, especially since most people dont even have equipment to use over gigabit speeds (or even lower if everything is WiFi). All you need to know as youre shopping is that the more Mbps, the faster download and upload speeds youll need. The next step is to see what version of firmware is installed on your device. Given the practical limitations of DOCSIS 3.1 modems, this device works just as well as the other units we tested, so once its sale price drops a bit further it will become the value purchase of the next generation. Asus RT-AC68U router with Merlin 386.9 firmware running wired only Netgear Orbi RBR50 as access point + 2 RBS50 satellites with wired backhaul Motorola MB8600 modem on Comcast (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';}(jQuery));var $mcj = jQuery.noConflict(true); As an affiliate, I may receive compensation based on sales of products/services recommended on this website. Old Rigs new life as a file server: Asus Rog Maximus X Code, i7-8086K @ 5.2Ghz(All Cores) 1.32v, G.Skill Trident Z RGB 32G @ 3600, Asus 306012G TUF, M.2 NVMe Samsung 960 EVO 1TB plus several drives 12TB, Phanteks - Enthoo Evolv ATX Case,Corsair -H150i PRO, RMx 1000W . It can also work as a 328 DOCSIS 3.0 modem. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? And while both the modem and the router are powerful enough to handle the highest throughput available through cable Internet, its worth noting that the built-in router isnt quite as powerful as the modem. If thats the case, you can either look into getting a new ISP or buy a new modem. In this post Ill break down everything you need to know about updating your modem. In order to check what version of firmware is currently installed on your router, youll need to access your modems settings. In this case the source is your modem manufacturers website. Learn more. My Arris Sb8200 says " incompatible due to filters" What the hell does that mean???? Without ethernet bonding, it can still support gigabit speeds, which is as fast most comercially-available Internet services go currently. Unfortunately, multi-gig technology is quite limited. As a result, it makes it really hard to manage all of these modem updates. What if this wasnt the case? I plugged/unplugged every coax cable between the pole and my router, had comcast reload my boot config, and moved back to my old modem and then to my new modem. DOCSIS 3.0, which is still more than acceptable, supports more than 100 Mbps. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Motorola may not be the first name that comes to mind when you think networking equipment, but their first entry into Gigabit compatible hardware competes closely with established players in this market. . From what I have read online, your ISP handles the Modem firmware, because it is specific for each individual ISP, thus it is not some generic thing like it is with Wifi Routers. They may not have a budget for testing that other, larger ISPs have. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. As we determined in the previous steps, I saw that my modem has firmware V1.01.22 installed. 1 Gig NEW . I'm now getting my gigabit down. One of those checks is to see if the latest firmware version is running on the modem. Any time your modem manufacturer issues an update to your modems firmware, they send it to your ISP. Took me a bit to get it activated, but I was able to get to the admin page just fine through a couple reboots, but only before I got it activated with Comcast. When something like that happens, the modem you bought may no longer be compatible. You can email the site owner to let them know you were blocked. There are 3 additional Ethernet GigE LAN ports masked behind a label. DOCSIS 3.1, 3.0, 2.0, and 1.1 support and Cable Labs certification ensure compatibility with services nationwide. In some cases, ISPs wont update your modem firmware as often as they should. Where does Motorola MB8611 stand as compared to Motorola MB8600? Please inform. The bottom line is that there could be thousands of different modems connected to a given ISP. A power button can make this process more convenient. For example, this site details the common IP addresses for Netgear modems like mine. Modem and Router are both ~1mo old. Next, login into the router, check how to Open Admin Page. That was the goal. If you have a different make and model of modem, your firmware version may not be listed on the Home page. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. Your MB8600 supports DOCSIS 3.1, the fastest cable modem service standard. After that you will be able to go through the trusting again. Note that line impairments may exist that the modem is not able to report. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I use xfinity with my own Motorola MB8611 modem. Some of your downstream channels are trashed. On the other hand, they may tell you that they wont be updating your modems firmware. If I hadnt changed my default password, Id be able to log in to my modem using password as my password. They should be able to tell you if theyre working on the update or not. The Motorola MB8600 cable modem I received in May of 2022 does not have four ethernet ports, only one. Are Ethernet Cables Backwards Compatible? functionality and Motorola Mobility reserves the right to change the content and timing of any product, product feature or software release. In fact, the Motorola MB8600 offers almost identical hardware specs to Arris SB8200, which should come as no surprise considering Motorola is partially owned by the Arris Group. It is basically plug-and-play. Does Using an Ethernet Cable Matter for Gaming? Thisll all be invisible to you. Compatible services: Comcast Xfinity, Cox, Mediacom Cable, WOW!Max downstream: 3.8 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 4. You still need to check to make sure your modem is being updated. So if they are saying to os cpmp[aitble with their system, will they volunteer to upgrade the firmware when needed? Before you buy, take a look at where you plan to keep your modem. I'm glad this posting was useful to you! Save my name, email, and website in this browser for the next time I comment. Despite this limitation, the CM1200 is still a high-performing modem and works fantastically for HD streaming, gaming, and file sharing. Were well aware of this at this point. Question Restore stock firmware for Archer . Click on it, then click Delete and confirm the action. I'm sorry to hear you've been having issues with your internet speeds. Rumors were going for more than a year that at some point old modems will be excluded from support. How do you know what the default values are? --- I have an ASUS RT-AX86u that does support link aggregation and was hoping I could use that and NOT have to buy a new modem. Lets say youve tried rebooting your modem and calling your ISP. That is the exclusive reason why you would pay the extra amount for the CM1150V over the CM1200. In fact, 82 percent of U.S. homes have broadband internet, up 10 percent from a decade ago. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. If no login screen shows up, try finding the correct IP address for your router by Searching for your router. The Fora platform includes forum software by XenForo. Owning your own modem typically saves $132 per year in cable modem rental charges. The Motorola MB8600 with the firmware code version 8600-6.1.1.19 has added back the Spectrum Analyzer and it now supports LAG features (Link Aggregation Group) - special thanks to . Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. Netgear Nighthawk CM1150V Cable Modem with Voice, NetgearNighthawk C7800 Modem-Router Combo, Arris SURFboard SBG8300 Modem-Router Combo, Supports >2Gbps connections with bonded ethernet ports, Supports <1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, or CenturyLink, You can only use one ethernet port at a time, Supports >1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, CenturyLink, or Frontier, Ethernet ports cant connect to multiple devices, Not compatible with Verizon, AT&T, Spectrum, or CenturyLink. Even if you dont have DOCSIS 3.1 service now, you can benefit from the 328 DOCSIS 3.0 capability thats also built into this cable modem. It was never valid in the first place. Renting a modem will just about guarantee that itll receive firmware updates. The risk is too great from a security standpoint not to. You need to take action. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, . Youll have to change your modem. Its your job to make sure that your ISP is updating your modems firmware. To give simultaneous Internet access to many devices . Your MB8600 won't be dropped before that. I just had to deal with this issue over the last few days. I wanted more information, so I clicked the provided Knowledge Base link. If you have a question you can start a new discussion Current Motorola MB8600 Modem firmware for AZ? This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). Theres only one ISP that provides coverage to my area, so my hands are tied on this front. The Motorola MB8600 Modem has a forward-facing screen. [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . But it keeps happening. I appreciate you sharing your logs. We looked at the top Modems and dug through the reviews from some of the most popular review sites.

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