Consider this sad story from one Canadian Zoosk member on the BBB website who realized he or she wouldn't be able to accomplish much unless they got a paid subscription. Port Richey, FL, Jan Passmore Here's the thing, I have messaged 1k people on zoosk, no real people. NO way to get an explanation! - Log into your Facebook account with the right ID and password. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Consumers state they feel tricked into paying for a membership, believing there was an interested person.". When I asked several times for the name on the credit card that was used for these purchases, I was informed that the privacy policy protects the criminal from releasing their name AND that they refunded the criminal. And customer service won't make changes because it is someones else account (i'm guessing about privacy law). I paid for zoosk subscription but can read messages being sent to me. That is a mystery to me. You need to get special coins. Philadelphia, PA, Amber However, sometimes you will come across someone whom you do not want to have on your Zoosk profile. Step 2. It also offers a survey to help you get more compatible matches. It's likely she will then view me. Existing users can log in with their Facebook information and take advantage of Zoosks Facebook capabilities! Honestly the company should be sued. Read the other reviews here, 99% are accurate! Fake profile issues Many people feel that Zoosk is littered with fake profiles and online scammers. This site is not all that it is cracked up to be. The first one got my number from me and he was the last. Have you had a bad experience with Zoosk or another online dating service? That way, you can woo a person and stand out among the crowd by sending someone likes and smiles. Probably less than one in ten profiles are active and belong to real people. You can also go a subscription deeper with settings for height, religion, relationship history, body type, children, ethnicity, education, and smoking preferences all in the cost to tweak or leave alone. Terrible terrible terrible. No pay? It's all a scam, you want to pay for junk you will get it on this site!!!! Zoosk is a Popular Dating Website: 3.8 Million Visits Per Month. 3.Has search option. Then, when you're ready to get into a serious relationship with them, you'll be informed and empowered. Another amazing feature you can use in the Zoosk chat is the option of virtual gifts. I will be reporting them to the Attorney General. Follow the steps to complete the process. You type the username that you are searching and press search. He talked me into moving to email and texting rather than communicate through the dating site. . Otherwise just like other sites. This is one of the most common questions. Zoosk declined to offer any kind of refund to this customer. | Norway, MI, Total Critic I had to create a new profile (they wiped out my old one completely!) Good luck. It is so unfair because men were writing to me with hope to find a partner. Follow the instructions to finish canceling your subscription. 2023 BestCompany.com LLC - All Fortunately my bank caught it and notified me But obviously the site is full of scammers and I canceled my membership! 20 year old women claiming to be 60. The site asks for basic information such as height, gender, body type, children, education, religion, a few pictures, and other information to help members get better matches. I guess I'm fairly good looking, and an average 140 lbs. With a basic free user account, you can only browse profiles and send emojis. I sent several messages to the help line, none were answered properly, and when I suggested I would cancel my subscription unless they lifted their game a bit, they did it for me. On the left menu, click Apps, which will open a list of all the web applications that have access to your Facebook profile. Its happened at least 100 times. You need to make sure that you aren't sending the second message too soon. Listen to this - Zoosk is a Haven for Scammers, and Catfish. Highest rating: 4. If nothing comes of a connection, it can be deleted. I have sent 17 messages over 34 days and not one has been read , i paid to be advised when they are read , i am sure these people are no longer paid up members but are still coming up as matches, I had a friend come up as a match and i asked her if she was still on the site and she advised me she had terminated her subscription a long time ago , so how is it they keep old members to make up the figures of people available , i have asked for a explanation no reply as yet . Bait and switch messages Many report that the platform is regularly sending bogus messages to get non-paying Zoosk free members to sign up for a paid membership. They offered a month free service - but I lost my profile text and all of the contacts I was messaging. So you sign up for a free membership to try out Zoosk and then receive a notification that someone has sent you a message but you can't read it unless you get a paid subscription. The reason is simple: when you want to block someone, you have to go to their profile to find this option. Albuquerque, NM, bruce But, as you surely know by now, online dating isn't just about quantity. If you've canceled your premium account in the past but want to give Zoosk another shot, don't be surprised to see a $24.99 charge on your statement. How do I unsubscribe from Zoosk dating site? services that, when utilized, may impact its score on BestCompany.com. Then there was a medical emergency and he had overextended his cash. Privacy Policy You can access this by clicking the Gear icon in the upper-right corner of your Zoosk home page, and then selecting "Settings". If the transaction is processed via iTunes, Apple requires customers who purchase a Subscription on iTunes to cancel those Subscription renewals through their App Store on their iDevice, or through their iTunes Store on their computer.". Out of all the women I liked and messaged no luck. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to First, see if the other person's Zoosk account was deactivated. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that Just be billed for you signed up in your paid subscription. I just left him a final message. He removed his profile soon after. I made new profile a week ago. Not only that but consistently throughout 3 months, it showed that I was adding friends. Hello! Often they have issues where for days on end you can't log in. This site is even worse than their partners Meetme and Skout, which at least don't charge you to talk to scam artists from foreign countries trying to scam us foolish women out of our money. Zoosk even tactfully uses these dead profiles in their extra charge services, such as "Boost". You can select yes, no, or maybe on each profile. As a non-paying member, all you can do is view women's profiles and play the Carousel game. You can't remove creepy men except by going through the blocking process which isn't easy. I strongly suggest people who live in smaller towns, more rural locations, the odds are stacked heavily against you. I fell hook, line, and sinker. Asked me for a $7K loan. The carousel feature is similar to the Tinder matching system. I tried to call their customer service and was put on hold then the call disconnected . If you plan on canceling your 6-month contract after three months or don't use all 750 of your Zoosk Coins, don't expect a refund on those. I have not had any problem with it. I'm not a bad looking dude, and could pickup a date when ever I wanted to. I have been on it constantly for nearly a month. Now, try the right place. They're usually the ones breathing fire when Zoosk takes out another year's worth of subscription fees from their account without their permission. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to identified as such in the Company Details section of their profile. Have you tried out Zoosk in search of your perfect match? Our deal with a top online dating offers a few messages and a fair price? Im constantly being matched up with smokers when I dont smoke and I dont want smokers. Tech support is supposed to contact me in a day or 2 with a resolution. To delete the messages in the trash on Zoosk go to the trash menu in your mailbox. The Zoosk mobile app also makes it easy to update any information and find potential matches. If they charge they could at least use an algorithm to remove the scammers. Members with more photos tend to get more messages. It used to be there but now it has disappeared and I continue to get beers from her. What they want from me? Oh well, if it seems to good to be true or they ask for your number too soon or are not forthcoming, don't give any personal info. customers to them. This premium feature costs 30 Zoosk coins. ridiculous, yes bait and switch, i change my search values and still continue to get out of my boundaries I requested. deserve their business. People looking for a generic dating site with plenty of users can consider Zoosk as an option. The instant messaging / chat aspect of Zoosk is marginally responsive. Note: If you have connected Zoosk account with your Facebook account before, you need to remove Zoosk account from Facebook. Later, click "Account Settings" option from the drop-down menu. {showModal = !showModal; companyTitle = $event.detail.companyTitle; verticalSlug = $event.detail.vertical }" class="fixed inset-0 z-50 overflow-y-auto">, {showModal = !showModal; companySlug = $event.detail.company; verticalSlug = $event.detail.vertical }" class="fixed inset-0 z-50 overflow-y-auto">, We may receive referral compensation from some of the companies on our site. They are nice, but not for me. I love the photo verification feature: I only message with women who are photo verified (I didn't see this feature on Match, POF, or any of the other major sites) so I generally know I am not talking to scammers. Huntersville, NC, ronald claar So the question is "How can they make that claim when they didn't even view my profile?" You'll still encounter profiles that couldn't be bothered to fill out a name, "A Zoosk Member," but many . quote. If you continue to use this site we will assume that you are happy with it. The rest are either fakes or abandoned. Tap " Deactivate". While 888-939-6675 is Zoosk's best toll-free number, there are 3 total ways to get in touch with them. Customer service doesn't care, it's hard to cancel. Unsubscribe at any time. There needs to be a class action lawsuit against these people, and there practices. Currently there are 35 views pending for me to look at. Delete Zoosk account on computer. TERRIBLE experience. I am receiving Zoosk notifications about a Zoosk account that I didn't create. Click on your Zoosk display name. No sure if its a website issue but I cant say no to my matches it wont work. Once you decide to go with a paid subscription, you are able to communicate with any member, as long as they don't block you. This is when at the end of one subscription period, they automatically renew your subscription and take a payment out of your bank account or credit card for the renewed subscription. Also, any pending payments will become immediately due at the time of cancelation. Don't waste your money - all I got was a lot of stress and disappointment and a lot of wasted time. terrible experience. Click on the blue profile icon on the top tight hand side of the web page. A check mark will appear . I would NOT recommend this app for ANYONE seeking a relationship. If you pay, you get a much better level of women. Fake profile issues Many people feel that Zoosk is littered with fake profiles and online scammers. While this isn't a dealbreaker for whether people should sign up for the site, it is nice to see couples who have braved the online dating world and found love. I've been trying to find a serious relationship on here because I don't get out much with my work schedule. That's right: no effort to connect you with potential soulmates based on your responses to lengthy questionnaires. Select either " Enable all" or " Disable all" and click " Save". In some cases, this can add up to as many as 10 to 20 emails a day, as was recently complained about to the BBB by one Zoosk customer. Tap the three horizontal lines to access Menu. Make your voice heard andsubmit a review today! Profiles will show a white normal height girl thats obviously in her 20s profile will say woman of color age 54 and 6 ft 4. According to their policy, all purchases are non-refundable. I could not find her again. In my opinion, when you pay for the use of a dating website, one shouldn't have to pay for that feature. However, I ask the scammers for info on what they say is their location. This isn't unique. You can even save search parameters for easy access later. I can click the heart and click yes but I cant click the X to say no. 100% of a Additionally, there are a few features on Zoosk that require both free members and paid subscribers to purchase Zoosk coins. Zoosk has millions of chatty users located all around the world. I attract younger men who like my looks and I get about 15 t0 20 men looking at my profile every day, but most of them are still viewing me for several days, but not contacting me. Customer service Several reviews report that Zoosk customer support is subpar at best. It took about the whole month to realize what they were up to, and how things worked. At Zoosk, we want our users to have dating success, so you can add up to 6 photos to your profile! . The site was difficult to navigate, you had to start over from the beginning every time you chose to swipe, making it feel redundant and boring and causing you to look at the same profile more than once giving that person the impression that you are continuously checking them out. You can create a Zoosk profile in about 10 minutes (depending on how much information you give). Either an email address or a Facebook account is required to register online. Access the Settings menu by clicking the inverted triangle in the top right corner of the Facebook home page. If you've been shopping for an online dating service, you've probably seen a lot of Zoosk ads. Bruce T. on 4/5/15. What are the biggest complaints that people have about this online dating service and app? This section lets users search through local singles, with lots of search filter options, including a geo radius of 3 to 100 miles. 1. Zoosk starts out seemingly fine. He paid me many compliments and promised me the world. I am a member and wish Id never given them my $$. Couldn't meet because he had to fly out of town to sign a big contract. Click on your Zoosk display name in the top right corner of your screen. Some it seems that English is not their first language which would be ok if the picture fit the texts, they don't. Coins can be purchased by both free members and paid subscribers. While being a paid subscriber to Best Company for Business does not directly From the iOS or Android app: Login to the Zoosk app. In other words, Zoosk might have its share of bad customer experiences, but they're also very proficient at addressing these complaints once they've been filed with the BBB. They don't even attempt to lie good. With a free membership, you can create a decent profile, search for and view other members, and see possible matches for you. Bait and switch messages Many report that the platform is regularly sending bogus messages to get non-paying Zoosk free members to sign up for a paid membership. Seriouslygive them some time to get online and read through their messages and get back to you. I think Zoosk is a bogus dating service. It's especially important to remember that everything on Zoosk' site is designed to turn you into a paying customer, from their ads to what they will and won't show you. If I could put a zero I would! You want quality options when it comes to finding someone you can enjoy a night out or the rest of your life-with, although, unlike eHarmony or Match.com, Zoosk doesn't promise you a soulmate. You cannot leave a message unless you are a paying member; up until a few months ago, Zoosk allowed you to send one message for free; they stopped that. This is an active dating website and app with many singles looking to mingle. Better than POF, but more work. I am sending messages to women I have met on Zoosk and they are not seeing them. It is also a bit quicker way to access the messaging aspect of Zoosk. Tuscaloosa, AL, Jennifer Mckinnon

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