However, a well-designed system should route a customer to the right person. Weve got your order request and will be in touch soon to complete your order. Search The Phone Book from BT to find contact details of businesses across the UK. If you want to track a home order, click the button below. The solutions we sell are integral to modern life. Website. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Discover solutions that are built for your business, whatever you do. 0330-123-4567 from a mobile Get help for all your BT Business products and services. Raise a general billing enquiry. Available 24/7Free from UK landlines. the new account(s) in My Permissions.Go to My permissions. Try contacting support if you still can't The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Want to write to us? That means you get fast, reliable speeds. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. As your business grows, the demands on your internet connection grow too. Mobile costs may vary. We always aim for 100% target availability, but sometimes things do go wrong. Change your UK billing address. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 We only collect anonymous data. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. If you need help quickly, use the other contact options. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Download it now and use your device to be totally on top of things: View, pay, and download your bills. How does BTnet work with cloud applications? You'll get a PDF file to keep and print out. This price does not include in-life modifications, upgrades, or moves on existing services. How to Buy an Online Listing . Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Mobile costs may vary. That means there are no busy periods or dips in data service to worry about. Available 24/7. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Sorry, something went wrong. If the system doesn't recognise what you've said, you will be able to choose from the options menu. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Starts with VOL followed by three and eleven numbers, Oops. BT broadband complaints. order and you'll shortly receive an email with an order number you can use to The developer provided this information and may update it over time. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Our insights and events hub is your go-to destination for help and advice on the future of your business. BT Business App Save time, manage your account, and check your services at your fingertips Contact BT Business. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Discover SME solutions Whether you run a small or larger business, we have a BTnet solution for you. We have a range of ways to get in touch for new and existing customers. Otherwise, please make sure you've got a business reference and try again. If you add all your accounts Here's how we'll help put things right. Broadband & internet BTnet Location. Search The Phone Book from BT to find contact details of businesses across the UK. A BTnet Leased Line not quite right for you? The Phone Book ; The Phone Book Find a Business. And if you do experience service stops, well provide money-back credit. Whatever industry youre in, weve got tailored solutions to help your people work smarter. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. The BT phone number and IVR options are available in the table below. Got up to 250 employees? Be confident about transforming your business. When people connect, there's no limit to the good they can do. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . When you have a broadband connection, you share your bandwidth with others. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. We're here to keep your teams connected as the trusted partner of businesses around the globe. Lessons BT Business Teach Us We are processing your online Rest assured that your call is really important . By continuing to browse, you accept the use of cookies. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. This will involve a complete review of your complaint to make sure nothing has been missed. When you run the tests online, well ask you simple questions, and let you know how well put things right. Faults and Orders dashboard. If you have a complaint about BT, there are several ways in which you can make a BT complaint. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. If you're on your computer, you can download WhatsApp for Desktop. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. Heres how well help put things right. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Compare leased line pricing and find the best fit for your business. business Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Prices ex VAT. This is just a tiny fraction of the information contained on BT Business' contact page! It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Maybe there's a problem with your order. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Price quoted only available on a 5-year term contract and applies to new circuits only. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. AGE UK LONDON Business Description. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. We're one of the world's leading communications services companies. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Online, report a fault with your broadband, phone, or BT email. You can also find the BT opening hours so you dont call when the lines are closed. Small and medium businesses Got up to 250 employees? Get answers to all your questions here. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Safety starts with understanding how developers collect and share your data. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. All day, every day. Fix Problems and faults Contact Chat, phone, or email Contact us about. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Tavis House London WC1H 9NA | 020 7820 6770 . This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. All connections are subject to survey. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Starts with two letters followed by six or seven alphanumeric. There are no limits to what people can do when they connect. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. It's a little bit too early to track your order yet. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Price subject to survey and location. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. When you have team members working from different locations, a connection you can rely on is more important than ever. By email Send message We aim to respond to your email within 48 hours - excluding weekends. Best if you're on your mobile. You'll find it on your bill. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. You need your billing account number. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Download it now to be totally on top of things: View, pay, and download your bills. a fault or order with your fault or order references. Log in to report a fault and youll go straight to the correct place to fix problems. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. BTnet Express From 50Mbps Ideal for smaller businesses If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Requesting a copy bill Check service status Report a fault online to put things right. Download our Service Level Agreement to find out more. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. Search The Phone Book from BT to find contact details of businesses across the UK. 0 to 5 employees,250+ employees,6 to 249 employees. View bills, set up and manage devices, check service status, speed and much more. How to Contact BT Openreach? Search The Phone Book from BT to find contact details of businesses across the UK. Connect your people and places with smart solutions tailored to your business. Sharing files. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. You can do lots of things without picking up the phone. That looks like a residential order number rather than a Well need your site address and postcode, and an overview of what youll be using your connection for. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Data privacy and security practices may vary based on your use, region, and age. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. BT business solutions Work faster, smarter, safer, and stay connected with your world. If it's for your home account visit BT for the home. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. There are lots of quick and easy options to manage your . Use the contact options below once you have placed your order. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. later the dashboard view will be restored. We aim to fix any faults within five hours day, night, or weekends. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? Contact sales. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Help and support; Contact BT; Back. Free from UK landlines. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. That's why we've been named as a leading service provider by Gartner. We needed to save money for the good of the Gosport and Fareham Academy Trust. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Monday-Friday08:30 - 17:00Free from UK landlines. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. Choosing a BT phone number or contact method is important to get a better customer service experience. Dont miss our hassle-free ways to help yourself. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Search The Phone Book from BT to find contact details of businesses across the UK. Offer ends 5 March 2023. Make sure youre always connected with mobile, broadband, phone systems and more. You need your order reference number. Achieve a smarter digital future with our technology and business solutions for public sector providers. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. If you need to write to us, please check the back of your bill for the right address to use. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Its really that simple to contact BT Broadband by SMS. Or ring us on : 0800 672 331 Register a complaint Contact Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Read more about our network latency here. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Make sure you're always connected with mobile, broadband, phone systems and more. A business leased line, on the other hand, is a dedicated line just for you.

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