On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. All Rights Reserved. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. In 2017, eBay enabled $88 billion of gross merchandise volume. Come join us to plan your next live event experience! Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. Our RSS feed includes all eBay news articles published on this website. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Being OK With Spectacular Failure. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Buy sports, concert and theater tickets on StubHub! Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. StubHub Pro tip: Each number appears to go to a different department. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. StubHub will refund your money if an event is cancelled or moved. StubHub Personally, though, I found it disappointing. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. We use cookies to make wikiHow great. wikiHow is where trusted research and expert knowledge come together. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. This article was co-authored by wikiHow staff writer. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. StubHub - Buy & Sell Concert, Sport & Theatre Tickets Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. 3 if you sold tickets already and have an issue. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Personally, though, I found it disappointing. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. The more I learned about StubHub, the more excited I became. Copyright 2021 by Sukhinder Singh Cassidy. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. We give them a time frame to offer Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Being OK With Spectacular Failure. Call 1-866-788-2482. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Joel Santirso Senior Product Manager. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Buy sports, concert and theatre tickets on StubHub! The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. StubHub will send you an email with instructions on how to claim your refund or credit. StubHub is the largest ticket marketplace in the world and enables fans to I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. StubHub Corporate As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Sukhinder Singh Cassidy Named President of StubHub Oscar Ferruz Director of Supply, Primary and Operations. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. StubHub StubHub Corporate Office - FairShake I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Arnaud Collin Global Head of Marketing. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. Musk Made a Mess at Twitter. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. President of StubHub When Covid StubHub Email NYC Flagship Office - Stubhub. StubHub By signing up you are agreeing to receive emails according to our privacy policy. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Evaluating all of these factors, I agreed to join the company. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Joo Almeida D'Ea Head of Integration Office. Founded in 2,000 and with presence in over 40 the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. It was time for me to choose possibility once again. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. 2697 Lakeville Rd. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking Then came the coconut, an event none of us could have predicted. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. StubHub StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was.

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