And their Apple Seiter tops are always smashed in. Disgusted I found a grey looking mealworm. She acted as though I was trying to do something bad. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Hope the conversation the 3 associates had was very good. 108 total complaints in the last 3 years. User; Business User; . *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Is this your company? Giant Eagle Company. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. I flipped. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. The signs indicate you can buy beer here, which is . I never got it and spent $212.13 i can see. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! 814-734-5036 Giant Eagle Pharmacy. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com Our only son was born @ Magee Womens Hospital in Pittsburg . Giant Eagle Reviews by 17 Employees | AmbitionBox Here clients can delve deep into delicious meals, and tast. Desired outcome: They shop my online order, I schedule a pickup, and they load it up. Customer Reviews. We also ensure all reviews are published without moderation. I gave her the substitutions and one additional item. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! For example, pharmacy business hours are 8a-8p. At this point I have spent way too much time with them without a resolution to this problem. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Some of my articles are about CX (customer experience) and leadership. I have had other items before. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. For example, pharmacy business hours are 8a-8p. That's just plain irresponsible and rude. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Older lady mid 50s, blond curly hair, blue eyes. Claim it and get a lot of features. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. ref# [protected] Giant Eagle's meat is also a better variety than other stores. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! I gave this store a lot of business - Never Again! Highly disappointed! Why am I going to have to go to to your store to get my weekly special circular? I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. Nov 25, 2022, 12:13 PM PST NEVER GOING BACK, Desired outcome: 1. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] The service has always been rude, but now they have become even worse. (******* ****** **************. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. Share your photos and videos with others to prove the truth of your words. Giant Eagle 3239 Washington Pike, Bridgeville, 38 Complaints and The butchers are LAZY! Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. No one seemed to care about the mistake made in the store. Regina Zajac, [protected] [protected]@zoominternet.net. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. How does that help with a person that wants a grocery list AHEAD of time? Learn how the rating is calculated 1 complaint. Giant Eagle service worst ever since Covid 19 started. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. Giant Eagle is the business that sold me the defective gift card. It's a stupid idea to stop the weekly mailers. Here are 8 tips for writing great reviews. It's so fast and easy. So this made me wonder why a team member even recommended I do this to begin with. Time: 1:28 They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Decided to give GE another chance only to be disappointed again. The associate said to go ahead. This person was watching everyone in the line as if they were stealing. She still refused. Makes me appreciate Kroger even more! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Well guide you through the process. Thank you. Mandates are NOT law! The public deserves better than the service that GE provides. Disability and food assistance, so every penny counts. It goes against our guidelines to offer incentives for reviews. As a matter of policy, BBB does not endorse any product, service or business. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). So I did this time. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Information provided by various external sources. Share your photos and videos with others to prove the truth of your words. Job Work/Life Balance Thank-you; Sincerely Rosemary Hiler. So I went to the self-checkout, and there I was harassed by two other employees. Annette S. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Giant Eagle Customer Care So they keep putting out thinking it's fixed. AND i understand some giant eagle's are charging for those bags! I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Store associates think that they own the grocery world. Phone number +1 724-258-5011. Is this your company? We pulled up behind a car and waited 20 minutes! At first, it was alright, but it progressively got worse along the way. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. Giant Eagle Grocery - CentralPercentum GetGo. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. and come shop your damn groceries yourself and $#*! Feedback has its perks! | Giant Eagle Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. HIGHEST PRICES ANY WHERE! The program was launched at 34 locations in 2021. Wide selection of produce, meat and general grocery products. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Our Benefits | Giant Eagle Careers This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Very abrasive. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? What happened to integrity and company loyalty. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Management also doesn't know how to utilize people to their best ability. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle Help even if you are not a cashier, you work for GetGo! Fine if she was a random teenager, but I cant shop with my child and talk with her?!? The cherry turnovers had no cherries in them. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 I have been in the consumer rating business for many years and never seen it as bad as this before. 3. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. When are you guys gonna get the a2 milk? As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Shed light on the availability of medication needs brought to someones attention. Giant Eagle has extremely terrible customer service. My family work there. Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber Toggle navigation ctMobi - Find a local buinsess in your area. Bonita Springs, FL Giant Eagle Grocery Hours And Location The most common ethnicity at Giant Eagle is White (74%). I buy brand name wines and medicines and detergents at this store and its also in walking distance. Look at your competition! I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility.

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